Arnaud Bonneville has been a speaker for one conference and one workshop at the last ITIL 2007 forum. This event took place from May 21st to May 24th 2007 in Hotel Concorde Lafayette in Paris. This semimar was especially dedicated to IT Decision Makers and ITIL managers.

The conference title is "Configuration Management and CMDB fundamentals".
The workshop title is "A pragmatic approach in CMDB implementation".

The detailed agendas as well as the Powerpoint presentations can be downloaded here!

To download the following files, you need to preliminary register if you have no account yet.

Configuration Management and CMDB Fundamentals (French)

• Definitions – Configuration Management, CMDB, CI, CMDB interests example
• Define the goals of the CMDB – operational, strategic, business, financial, legal
• What should we put in a CMDB? CI class definition, CMDB granularity
• The ITIL process approach ITIL, a key success factor for the CMDB – CMDB and change management, organizational models, CMDB integration within the other Service Support processes
• Customer case study - initial situation, main problems, retained approach, results

A pragmatic approach in CMDB implementation (French)

• How to put in place a CMDB implementation project?
• Build the target data model of the CMDB
• Build the activities of the Configuration Management process
• Impacts of Configuration Management on organization and information systems
• Communication: a key success factor for a good implementation
• CMDB population
• CMDB integration to the other operational IT tools
• Define the key performance indicators to control Configuration Management
• Debate: a fully automatic CMDB - myth or reality?

Baccou Bonneville Consultants is a consultancy for IT decision makers of mid-size and large companies and public administrations. Founded in 1995 by Serge Baccou and Arnaud Bonneville, the company has more than 10 years dedicated to deliver the best consulting services for its customers. Baccou Bonneville Consultants deliver services on 6 areas: Architecture & Urbanization, Process improvement, Software Development Industrialization, Outsourcing, User Interfaces and New technologies. Baccou Bonneville Consultants is headquartered near Strasbourg, France. In 2006, the company sales reached 247 K€. The company has made significant earnings for the 7 last years.

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