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White Paper: IT Configuration Management - CMDB implementation
Process Improvement Seting up an IT Configuration Management process and its associated Configuration Management Database (CMDB) is a fundamental step in the IT Service Management process improvement which allows the IT department to improve its efficiency and end user service quality.
Such a project requires several steps to be successful:
  • CMDB objectives assessment (impact analysis, SOx compliance...)
  • Inventory of the existing databases and referential information
  • Target data model definition
  • Implementation plan definition
  • Process and organization design
The White Paper published by Baccou Bonneville Consultants(French only) details all topics to study before launching a CMDB implementation project, organizational and process issues you may face, and gives several implementation hints.

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White Paper - IT Configuration Management - CMDB implementation (French)